Acenden
Acenden is a full service, residential first and second charge mortgage servicing specialist, offering quality primary, special servicing, securitisation management and cash bond administration services to
clients in the UK and Ireland.
The business has three data centres and a fully meshed network connecting all sites that eliminates single points of failure. The primary data centre is housed in Europe’s largest purpose-built carrier neutral data centre and features an N+1 redundancy, which ensures no loss of service.
Data and applications are fully replicated between sites.
Case Study: Relocation & Decommission
The Challenge: In 2010, the company was presented with a number of opportunities within its technology department including an increase in demand for data centre and desktop capacity as well as the relocation of services away from legacy co-location environments. A number of critical factors arose from these projects including working to tight deadlines for equipment to be migrated into Acenden’s new environments. Myfreedom were chosen to support Acenden because of their industry experience in managing complex data centre and IT relocation projects.
The Solution: Myfreedom assigned its team of relocation specialists to coordinate the movement of over 150 servers including carrying out the secure data erasing and disposal of redundant equipment. As well as the data centre hardware, Myfreedom also took responsibility for the disposal of approximately 500 desktop PC’s.
The Result: During a 3 month period Myfreedom successfully completed the relocation of all IT equipment with no impact to service and within the agreed timescales.
Case Study: Data Centre Assessment
The Challenge: Following a period of significant change to the way the company hosted its IT Infrastructure, senior management sort expert advice on the overall condition and operation of their data room environments. The company needed assurances that its computer room facilities were being managed correctly and in line with best practice.
The Solution: Myfreedom conducted a Data Centre Assessment of all the companies’ computer room sites that focused on 3 key areas:
- Physical environment: location, layout and design, power, cooling and installation standards
- IT risk management: policies and processes, security, change management and working standards
- Data centre capacity management: current power and cooling and forecasted deployment schedule
This review was performed onsite at all locations by Senior IT and Data Centre Consultants
The Result: A comprehensive document providing an Executive Summary, Detailed Analysis (by site) and List of Recommendations was presented to the companies CIO and senior management team. This document and the recommendations contained within it has enabled the senior IT management team to form a remediation plan as well as outline standards for its computer rooms going forward.
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